Please note

Accommodations marked with the Soft Landing Package  tag are part of a relocation service designed for international students moving to a new country for the first time. This service is mandatory for all tenants booking these listings and is provided through  Relocation Base (RB) .

To qualify, you must be relocating from abroad. Eligibility is verified through the address submitted in your application form. If you hold citizenship of the country you are applying for or already reside there, you are not eligible for these accommodations. In that case, we recommend viewing our other available listings instead.

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What Does the Soft Landing Package Include

The package provides relocation consultancy and coordination support throughout your relocation and tenancy. Relocation Base coordinates the following:

• Communication and Coordination with the Housing Provider
  Relocation Base communicates on your behalf regarding the tenancy agreement, accommodation-related questions, maintenance matters, and general tenancy coordination to help ensure a smooth stay.
  
  
• Tenancy Agreement and Translation Support
  Relocation Base provides guidance and advisory support regarding the tenancy agreement to help you understand its terms, requirements, and practical aspects. Where the agreement is issued in the local language, Relocation Base may provide an English translation or summary for your convenience. The original tenancy agreement issued by the housing provider remains legally binding.
  
  
• Registration and Integration Support
  Guidance with essential local processes such as municipal registration, setting up a Dutch bank account, obtaining a local SIM card, and, where applicable, support with deregistration when your stay ends.
  
  
• Travel and Pre-Arrival Support
  Assistance with arranging travel and airport transport, as well as support with securing temporary accommodation if you arrive before your check-in date.
  
  
• Onboarding and Administrative Support
  Optional onboarding and administrative support may be available to assist with the practical steps involved in relocating and settling into your accommodation, depending on your needs and the applicable arrangements.
  
  

All services provided by Relocation Base are consultancy and coordination services only. Relocation Base is not a landlord, property owner, or brokerage entity and does not own or provide the accommodation.

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What Does It Cost

One Time Service Fee

A mandatory, one time relocation service fee is charged before the start of the tenancy. The fee varies per accommodation but is capped at $1450. This payment is made directly to Relocation Base and not to the owner or the platform.

Monthly and Additional Costs

Monthly rent and any recurring service charges such as cleaning, utilities or laundry are specified in the tenancy agreement. These costs are separate from the service fee and vary per listing.

For a full overview of costs, please refer to the pricing section of the specific listing.